2025 disaster events reviews

We are undertaking reviews into the three major weather events that impacted Queensland between January and April 2025:

  • North Queensland Floods (late January to early February 2025)
  • Tropical Cyclone Alfred’s impact on South-East Queensland (late February to early March 2025)
  • The Western Queensland Floods (late March to early April).

The Terms of Reference can be downloaded here.

You can also view our fact sheet here.

We are engaging with community and industry, as well as entities that: 

  • were impacted by events where DRFA was activated
  • provided critical infrastructure support for preparation and response
  • engaged in preparation and response activities.

Submissions can be made in writing or through interviews, official reports, data, case studies, public consultation and the views of experts. See below for more information. 

For enquiries related to the 2025 disaster event reviews, please contact us at info.igemreview@igem.qld.gov.au.
 

As part of these reviews, we are holding community forums in selected regions to hear directly from people who experienced these events.

Why attend a community forum?

Community forums are an opportunity to:

  • Share your experiences of the disaster events
  • Highlight what worked well and what could be improved
  • Contribute to shaping recommendations to strengthen Queensland’s disaster management system 

Your insights will help ensure communities are better prepared, supported, and protected in future disasters.

Where and when are forums being held?

Forums will take place in selected disaster-affected regions. Each forum will run for approximately two hours, and all community members are welcome to attend.

Locations:

More locations to be announced soon.

Can’t attend a forum?

If you can’t make it in person, you can still share your story:

  • Complete the online submission form, under “Community submissions – What was your experience and observations?”
  • Email your feedback: info.igemreview@igem.qld.gov.au
  • Mail your submission: PO Box 12068, George Street, Brisbane QLD 4003

How to make a submission – 2025 disaster events reviews

The Office of the IGEM is inviting written submissions from individuals, community groups, local governments, State and Commonwealth agencies, and anyone involved in or impacted by the 2025 events.

Submissions will help inform the Office of the IGEM identify good practice and areas for improvement in Queensland’s disaster management system.

People are encouraged to share their experiences, insights, and any relevant documentation (e.g. timelines, reports, photos, or observations).

The Office of the IGEM will consider all information provided. Permission will be sought where specific information is to be quoted or attributed. 

For more information on the scope and focus of the reviews, you can read the full Terms of Reference here: IGEM Terms of Reference – 2025 Reviews (PDF)

What is a submission?

A submission is any written account—such as an email, letter, or document—that shares your experience or views about the disaster events being reviewed. Submissions help IGEM understand what happened and identify what worked well or could be improved.

Who can make a submission?

Anyone can make a submission. We encourage individuals, community members, volunteers, local councils, organisations, and government agencies involved in or affected by:

  • the North Queensland Floods (late January to early February 2025)
  • Tropical Cyclone Alfred (late February to early March 2025)
  • the Western Queensland Floods (late March to early April 2025)
If you’re a council, organisation or agency:
  • What preparation or planning was done before the event?
  • How did your team or community respond?
  • What worked well, and what were the challenges?
  • How did you work with others (e.g. other agencies or the community)?
  • Are there examples of good practice or lessons learned?
  • What tools, training, or processes helped your response?
What can I include?

You can share:

  • Your experience of the disaster events

    • North Queensland Floods (late January to early February 2025)
    • Tropical Cyclone Alfred – South-East Queensland (late February to early March 2025)
    • Western Queensland Floods (late March to early April 2025).

  • What worked well or how things could be improved

  • Specific examples, concerns, or ideas

Submissions can be short or detailed – whatever you feel comfortable providing.

Can I stay anonymous?

Yes. If you would like to stay anonymous or keep part of your submission private, please let us know clearly in your submission.

Can I include photos, videos or other information?

Yes. You’re welcome to include other materials—such as photos, videos, maps, or data—that support your submission.

Please include a brief description, location, and approximate date/time for any additional material.

How will my submission be used?

Submissions will be reviewed by the IGEM team to help build a picture of what happened and why.

Information from submissions may be summarised or quoted in the final review reports, but names and identifying details will not be published unless you give permission.

Submissions will also help shape future improvements to Queensland’s disaster management arrangements.

Privacy and your information

The Office of the IGEM collects and stores personal information in line with the Information Privacy Act 2009.
Any information you provide may be used to support this review and future assurance work, and may be kept as a public record under the Public Records Act 2023.

The Office of the IGEM will not publish identifying information unless you have given permission. You can learn more about our privacy policy and your rights to access information under the Right to Information Act 2009 at igem.qld.gov.au.

Ready to make a submission?

See below drop down menu "Community submissions - What was your experience and observations?" or "Entity/agency submissions".

Need help?

Email: info.igemreview@igem.qld.gov.au
Website: igem.qld.gov.au/2025-reviews

Please click here to download all of this information as a PDF if you prefer to review it offline.

We want to hear directly from individuals, communities, and local organisations about their experience. Your insights will help identify strengths, challenges and opportunities for improving Queensland’s disaster management arrangements.

There are two ways to share your feedback:

You are also welcome to attach supporting materials, such as photos, videos or documents, to provide further context to your submission. 

Your feedback will inform the identification of good practices and opportunities for improvement for future events.

Submission deadline for community: Friday, 1 August 2025

Entity submissions closed on Monday 7 July 2025. Please email info.igemreview@igem.qld.gov.au if you require any further information.